Speaker: Jeffrey Bohn, Swiss Re
As technology continues to insinuate itself into all facets of financial services, the insurance industry faces a slow-motion parade of promise, possibilities, prematurity, and pared-down expectations. Digitization, the birth of InsurTech, machine intelligence, and the collection & curation of (orders of magnitude) more structured & unstructured data are changing (and will continue to change) the industry in material ways—not always in line with predictions. This presentation describes (from a large insurer’s perspective) trends and challenges related to how technology and society’s digitization are irrevocably changing risk markets and insurance. Based on the described trends, one nuanced answer will be suggested to the question of whether insurance is being disrupted or transformed.